RINGCENTRAL, INC.
RingCentral, Inc., together with its subsidiaries, provides cloud business communications, contact center, video, and hybrid event solutions in North America and internationally. The company's products include RingEX, a unified communications as a service platform for collaboration across voice, messaging, and video; RingCentral Contact Center, a contact center solution that delivers omni-channel and workforce engagement solutions; and RingCX, a contact center as a service solution for customer engagement with CRM integrations. It also offers artificial intelligence (AI) solutions, such as AI Receptionist, an AI phone agent; AI Assistant, which automates conversation recaps, captures notes, and summarizes actions; RingSense for transforming conversations into actionable conversational intelligence, sentiment and trend analysis, and sales intelligence and analyzing customer interactions; AI-based Quality Management for coaching and operational insights; AI Agent Assist that provides real-time suggestions and contextual responses; AI Supervisor Assist for real-time monitoring, coaching, and sentiment analysis; and RingCentral for Microsoft Teams. In additions, the company provides RingCentral Events, which enables businesses to host virtual, hybrid, and in-person events with AI-powered engagement tools; and sells pre-configured phones and professional services. It serves a range of industries, including financial services, education, healthcare, legal services, real estate, retail, technology, insurance, construction, hospitality, and state and local government, and others. The company sells its products to enterprise customers, and small and medium-sized businesses through resellers and distributors, partners, and global service providers. RingCentral, Inc. was incorporated in 1999 and is headquartered in Belmont, California.
Open RNG dashboard ↗Weave Communications, Inc.
Weave Communications, Inc. provides a customer experience and payments software platform for small and medium-sized healthcare businesses. The company's products include Unified Phone Number; Customized Phone System, a smarter phone system to identify whether incoming calls are from new or current patients, provide information at every call, and manage heavy call times; Softphones to make and receive calls from anywhere with an internet connection; Text Messaging; Missed Call Text that allows practices to respond when a call is missed; Missed Text Auto-Reply, which replies to patient text messages by automatically responding to messages received outside of a practice's normal operating hours; Team Chat, a group messaging solution; and Weave Mobile App. It also offers Weave Reviews and Respond Assistant to request, collect, monitor, and respond to reviews; Weave AI; Call Intelligence; Weave Email Marketing and Email Assistant to create professional emails; Text Connect to interact with their existing and potential patients online directly through their websites; Weave Payments, a payment processing solution; and Practice Analytics that provides real-time data on patient retention, appointment scheduling, treatment acceptance rates, and revenue generation. The company provides Weave Digital Forms to collect patient information; Insurance Verification, which offers patient insurance plan details; Online Scheduling that allows patients to request appointments from the practice's website, send automatic scheduling reminders, and personalize each reminder for the patient; Weave Enterprise for multi-location healthcare practices comprising dental service organizations, vision, veterinary, and medical groups; and Frontdesk AI, an application based on artificial intelligence technology. The company was formerly known as Recall Solutions, LLC and changed its name to Weave Communications, Inc. in October 2015. The company was founded in 2008 and is headquartered in Lehi, Utah.
Open WEAV dashboard ↗