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OTEX vs RNG

Open Text Corp and RINGCENTRAL, INC.

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Open Text Corp

Open Text Corporation designs, develops, markets, and sells information management software and solutions in North, Central, and South America, Europe, the Middle East, Africa, Australia, Japan, Singapore, India, and China. The company offers cloud services and subscriptions, including software as a service offerings, application programming interfaces and data services, and private, public, and off-cloud products, such as hosted services and managed service arrangements; foundational platform of technology services; and packaged business applications, as well as managed services and outsourced B2B integration solutions, including program implementation, operational management, and customer support. It also provides fees earned from the licensing of software products to customers; and consulting and learning services, such as implementation, training, and integration of licensed product offerings into the customer's systems. In addition, the company offers various business clouds, including content, cybersecurity, DevOps, business network, observability and service management, and analytics; and artificial intelligence, software developers API, and other related services. It has strategic partnerships with SAP SE, Google Cloud, Amazon Web Services, Microsoft Corporation, Oracle Corporation, and Salesforce.com Corporation, as well as global systems integrators, including Accenture plc, Capgemini Technology Services SAS, Deloitte Consulting LLP, Hewlett Packard Enterprises, and Tata Consultancy Services. The company serves G10K organizations, enterprise companies, public sector agencies, mid-market companies, small and medium-sized businesses, and direct consumers. Open Text Corporation was incorporated in 1991 and is headquartered in Waterloo, Canada.

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RINGCENTRAL, INC.

RingCentral, Inc., together with its subsidiaries, provides cloud business communications, contact center, video, and hybrid event solutions in North America and internationally. The company's products include RingEX, a unified communications as a service platform for collaboration across voice, messaging, and video; RingCentral Contact Center, a contact center solution that delivers omni-channel and workforce engagement solutions; and RingCX, a contact center as a service solution for customer engagement with CRM integrations. It also offers artificial intelligence (AI) solutions, such as AI Receptionist, an AI phone agent; AI Assistant, which automates conversation recaps, captures notes, and summarizes actions; RingSense for transforming conversations into actionable conversational intelligence, sentiment and trend analysis, and sales intelligence and analyzing customer interactions; AI-based Quality Management for coaching and operational insights; AI Agent Assist that provides real-time suggestions and contextual responses; AI Supervisor Assist for real-time monitoring, coaching, and sentiment analysis; and RingCentral for Microsoft Teams. In additions, the company provides RingCentral Events, which enables businesses to host virtual, hybrid, and in-person events with AI-powered engagement tools; and sells pre-configured phones and professional services. It serves a range of industries, including financial services, education, healthcare, legal services, real estate, retail, technology, insurance, construction, hospitality, and state and local government, and others. The company sells its products to enterprise customers, and small and medium-sized businesses through resellers and distributors, partners, and global service providers. RingCentral, Inc. was incorporated in 1999 and is headquartered in Belmont, California.

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