NICE Ltd
NICE Ltd., together with its subsidiaries, provides AI-powered cloud platforms for customer engagement, and financial crime and compliance worldwide. It offers CXone Mpower, an AI platform that enables enterprises to design, build, and operate customer service automation; and NICE Evidencentral, a digital evidence management and investigation platform for criminal justice system. The company also provides X-Sight, an open and flexible AI-cloud platform for the high-end market; and Xceed, an AI cloud platform for anti-money laundering and fraud prevention for small and mid-sized organizations. In addition, it offers data intelligence solutions enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was incorporated in 1986 and is headquartered in Ra'anana, Israel.
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RingCentral, Inc., together with its subsidiaries, provides cloud business communications, contact center, video, and hybrid event solutions in North America and internationally. The company's products include RingEX, a unified communications as a service platform for collaboration across voice, messaging, and video; RingCentral Contact Center, a contact center solution that delivers omni-channel and workforce engagement solutions; and RingCX, a contact center as a service solution for customer engagement with CRM integrations. It also offers artificial intelligence (AI) solutions, such as AI Receptionist, an AI phone agent; AI Assistant, which automates conversation recaps, captures notes, and summarizes actions; RingSense for transforming conversations into actionable conversational intelligence, sentiment and trend analysis, and sales intelligence and analyzing customer interactions; AI-based Quality Management for coaching and operational insights; AI Agent Assist that provides real-time suggestions and contextual responses; AI Supervisor Assist for real-time monitoring, coaching, and sentiment analysis; and RingCentral for Microsoft Teams. In additions, the company provides RingCentral Events, which enables businesses to host virtual, hybrid, and in-person events with AI-powered engagement tools; and sells pre-configured phones and professional services. It serves a range of industries, including financial services, education, healthcare, legal services, real estate, retail, technology, insurance, construction, hospitality, and state and local government, and others. The company sells its products to enterprise customers, and small and medium-sized businesses through resellers and distributors, partners, and global service providers. RingCentral, Inc. was incorporated in 1999 and is headquartered in Belmont, California.
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