FIVE9, INC.
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
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WidePoint Corporation provides technology management as a service (TMaaS) to the government and business enterprises in the United States and Europe. It offers TMaaS solutions through a secure federal government certified proprietary portal and through a secure enterprise portal that provides customers with the ability to manage, analyze, and protect communications assets, as well as deploy identity management solutions that provide secured virtual and physical access to restricted environments. The company's managed solutions include telecom lifecycle management that provides customers a full visibility of its telecom assets; and mobile and identity management, a multifactor authentication solution to conduct business through a secure portal, as well as mobile security solutions that protects users, devices, and corporate resources, including effective mobile program policies. It also provides digital billing and unified communications analytics solutions to large communications service providers that enable its customers to view and analyze the bills online. In addition, the company offers IT as a service, including cybersecurity, cloud services, network operations, and professional services; outsourcing solutions, such as hardware, software, and network and associated management; development operations support, artificial intelligence implementation, and the Microsoft stack of technologies; and migration to the cloud services. Further, it provides carrier services comprising phone, data and satellite, and related mobile services for a connected device or end point. The company was founded in 1991 and is headquartered in Fairfax, Virginia.
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