FIVE9, INC.
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
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ServiceTitan, Inc. provides an end-to-end cloud-based software platform in the United States and Canada. Its platform connects and manages a range of business workflows, such as advertising, job scheduling and management, dispatching, generating estimates and invoices, payment processing and others. The company offers ServiceTitan, a platform for contractors; FieldRoutes, a pest control software; Aspire, a business management software that offers real-time reports, precise data, accurate job costing for the landscape and clean industries; and Convex, a sales and marketing platform for trades. In addition, the company offers FinTech products that include payment processing and third-party financing solutions. It serves HVAC, plumbing, electrician, garage door, chimney sweep, irrigation, water treatment, septic, painting, pool service, landscape, lawn care, pest control, roofing, air duct cleaning, commercial food equipment, audio visual, alarm, appliance repair, residential remodeling, commercial cleaning, locksmith, refrigeration, and handyman industries. The company was formerly known as Linxlogic, Inc. and changed its name to ServiceTitan, Inc. in June 2014. The company was incorporated in 2007 and is based in Glendale, California.
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