FIVE9, INC.
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
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UiPath Inc. provides an end-to-end automation platform that offers a range of robotic process automation (RPA) solutions primarily in the United States, Romania, the United Kingdom, the Netherlands, and internationally. The company delivers software robots that emulate human actions with precision and speed for organizations to automate repetitive tasks. Its platform's embedded AI, ML, and NLP capabilities improve decisioning and information processing; allows users to design and combine UI automations, API integrations, and AI-based document understanding in a single workflow; multi-tenant platform enterprise deployment with security and governance and Automation Cloud, which allows rapid automation without infrastructure overhead; and intuitive interface and low-code, drag-and-drop functionality. The company provides mining capabilities analyze the digital footprint of users' processes across all systems; tracks, measures, and forecasts automation performance, providing actionable metrics and predictive insights to continuously optimize business processes and maximize return on investment; and designed to enable people and automations to work together with each focusing on the processes to enhance productivity and improve business outcomes. It serves financial services, healthcare, manufacturing, retail, and public sector. The company was founded in 2005 and is headquartered in New York, New York.
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