FIVE9, INC.
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
Open FIVN dashboard ↗i3 Verticals, Inc. Class A Common Stock
i3 Verticals, Inc. builds, acquires, and grows software solutions in the public sector and healthcare vertical markets in the United States and Canada. It operates through Public Sector, Healthcare, and Other segments. The company offers digital solutions for dynamic processes to plan, coordinate, evaluate, record, and provide up to date information within court systems; E-Filing and revenue cycle management solutions for courts; solutions for computer aided dispatch, law records management, evidence management, jail management, mobile solutions, and livescan; and solutions for driver license, vehicle title, and registration and motor carrier compliance for transportation. It also provides digital customer engagement platform, including web, mobile, chat, and voice options for customers to manage their data and accounts; billing and back-office management software solutions and services; solutions for school lunch programs, including meal account management, point of sale, menu planning, nutritional analysis, food inventory, and free and reduced meal applications; and school event solutions, including ticketing and concessions. In addition, the company offers enterprise resource planning products including solutions that connect the organization and its data to create a flow of information for insights across various departments; digital land records solutions; licensing and permitting solutions to automate application, renewal, and payment process; and digital solutions for appraisal information, tax collection management, revenue collection, and computer assisted mass appraisal. Further, it provides EHR, practice management tools, patient engagement, and patient payment solutions; and payer software solutions for managing compliance requirements, including appeals and grievances, as well as network management platform to assists payers in contracting, credentialing, and outreach. i3 Verticals, Inc. was founded in 2012 and is based in Nashville, Tennessee.
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