FIVE9, INC.
Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
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Globant S.A., together with its subsidiaries, provides technology services worldwide. The company offers studio products comprising AI Studios Network, a network for AI adaptation for media and entertainment, finance, healthcare and life sciences, airlines, sports, automotive, games, hospitality and leisure, edtech, and retail industries; Globant GUT Network, a network that connect brands to end-consumers through marketing; Digital Evolution Network that integrates AI, connected experiences, cybersecurity, data, experiences, quality engineering, robotics, engineering, cloudOps, blockchain, business hacking, cultural hacking and agility, fast code, internet of things, digital twin, payments, and legal AI into the software development lifecycle; and Enterprise Network, a network that provides SAP, servicenow, salesforce, oracle, AWS, adobe, google cloud, Microsoft, and process optimization for streamlined operations and productivity at scale. It also provides Augoor, a code intelligence platform used to explore, navigate, and understand code bases; MagnifAI, a quality assurance platform for software testing at every stage of business; StarMeUp, a behavioral science-based solution to create culture; DaXia, an accelerator platform used to embed financial products and services to any digital ecosystem; GeneXus, a low-code software development platform that automates software creation, maintenance, and evolution; Globant Enterprise AI, a platform that develops private AI solutions, while connecting companies to all LLMs; and Navigate, a process intelligence platform for business operations and incident management. The company was formerly known as IT Outsourcing S.L. and changed its name to Globant S.A. in December 2012. Globant S.A. was founded in 2003 and is based in Luxembourg, Luxembourg.
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