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EXLS vs RDCM

ExlService Holdings, Inc. and Radcom Ltd.

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ExlService Holdings, Inc.

ExlService Holdings, Inc. operates as a data analytics, and digital operations and solutions company in the United States and internationally. The company operates through Insurance; Healthcare and Life Sciences; Banking, Capital Markets, and Diversified Industries; and International Growth Markets. It provides digital operations and solutions and analytics-driven services, such as claims processing, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business acquisition, policy servicing, premium audit, surveys, billing and collection, commercial and residential survey, and customer service using digital technology, artificial intelligence, machine learning, and advanced automation; digital customer acquisition services using a software-as-a-service delivery model through LifePRO and Life Digital Suite platforms; subrogation services; and Subrosource software platform, an end-to-end subrogation platform. In addition, the company offers health care services related to care management, utilization management, disease management, payment integrity, revenue optimization, and customer engagement. Further, it provides financial planning and analysis, management reporting, forecasting and decision support, data management, regulatory reporting and risk, and compliance services; reservations, customer, and fulfilment services; freight billing, collections, claims management, freight audit, freight scheduling, supply chain management, and revenue assurance services; residential mortgage lending, title verification and validation, retail banking and credit cards, trust verification, commercial banking, and investment management; merchandising, pricing, and demand forecasting; and digital operations and solutions. The company offers predictive and prescriptive analytics in the areas of customer acquisition and lifecycle management. The company was founded in 1999 and is headquartered in New York, New York.

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Radcom Ltd.

RADCOM Ltd. provides cloud-native and 5G-ready network intelligence solutions for communication service providers (CSPs). It offers RADCOM ACE, an automated assurance and analytics platform that provides cloud-native and containerized portfolio of network visibility, service assurance, and network insights; RADCOM AIM that provides AI-driven analytics to drive automated assurance with RADCOM ACE or legacy assurance solutions; RADCOM RAN for telecom operators to provide multiple solutions; and RADCOM NWDAF, an open, standards compliant, and vendor agnostic solution for closed-loop automation. The company also provides RADCOM VIA, a patented solution that solves the critical challenges for telecom operators, as well as operates RADCOM NetTalk, a Generative AI. The company also provides solutions for mobile and fixed networks, such as 5G, Voice over New Radio, long term evolution (LTE), voice over LTE, voice over Wifi, IP multimedia subsystem, voice over IP, and universal mobile telecommunication service. It sells its products directly to customers through executives and sales representatives, as well as through a network of distributors and resellers in North America, Asia Pacific, Latin America, Europe, and Israel. The company was formerly known as Big Blue Catalogue Ltd. and changed its name to RADCOM Ltd. in 1989. RADCOM Ltd. was incorporated in 1985 and is headquartered in Tel Aviv, Israel.

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