eGain Corporation
eGain Corporation engages in the development, license, implementation, and support of its customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides eGain AI Agent, which helps businesses to deploy enterprise-grade agentic solutions built on knowledge and guided actions; eGain AI Knowledge Hub to centralize knowledge, policies, procedures, situations, and best-practices, as well as guided and personalized answers to customers, agents, and field staff; and eGain Conversation Hub for scalable capabilities of digital-first interaction management within a modern, omnichannel desktop. The company also offers a cloud-based platform through subscription basis; professional services, such as consulting and implementation services, training services, and managed services. It serves customers in various industry sectors, financial services, the public sector, healthcare, telecommunications, and other highly regulated industries. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
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Tyler Technologies, Inc. provides integrated software and technology management solutions for the public sector. It operates in two segments, Enterprise Software and Platform Technologies. The company offers platform and transformative technology solutions, including cybersecurity, threat detection and response, customized employee training, and vulnerability testing; data and insights, and digital solutions; billing, presentment, merchant onboarding, collections, reconciliation, and disbursements; and outdoor recreation solutions for use in campsite reservations, activity registrations, licensing sales and renewals, and real-time data for conservation and park management. It also provides public administration solutions comprising civil services for managing permitting, enforcement, health and safety inspections, compliance, maintenance and work orders, 311 requests, and others; financial applications with human resources, revenue management, tax billing, utilities, asset management, and payment processing; property tax life cycle, including appraisal services, valuation, tax billing and collections, assessment administration, land and official records; and licensing and regulatory management solutions. In addition, the company offers courts and public safety solutions, K-12 education solutions, and health and human services solutions. Tyler Technologies, Inc. has a strategic collaboration agreement with Amazon Web Services for cloud hosting services. The company was founded in 1966 and is headquartered in Plano, Texas.
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