eGain Corporation
eGain Corporation engages in the development, license, implementation, and support of its customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides eGain AI Agent, which helps businesses to deploy enterprise-grade agentic solutions built on knowledge and guided actions; eGain AI Knowledge Hub to centralize knowledge, policies, procedures, situations, and best-practices, as well as guided and personalized answers to customers, agents, and field staff; and eGain Conversation Hub for scalable capabilities of digital-first interaction management within a modern, omnichannel desktop. The company also offers a cloud-based platform through subscription basis; professional services, such as consulting and implementation services, training services, and managed services. It serves customers in various industry sectors, financial services, the public sector, healthcare, telecommunications, and other highly regulated industries. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
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ServiceTitan, Inc. provides an end-to-end cloud-based software platform in the United States and Canada. Its platform connects and manages a range of business workflows, such as advertising, job scheduling and management, dispatching, generating estimates and invoices, payment processing and others. The company offers ServiceTitan, a platform for contractors; FieldRoutes, a pest control software; Aspire, a business management software that offers real-time reports, precise data, accurate job costing for the landscape and clean industries; and Convex, a sales and marketing platform for trades. In addition, the company offers FinTech products that include payment processing and third-party financing solutions. It serves HVAC, plumbing, electrician, garage door, chimney sweep, irrigation, water treatment, septic, painting, pool service, landscape, lawn care, pest control, roofing, air duct cleaning, commercial food equipment, audio visual, alarm, appliance repair, residential remodeling, commercial cleaning, locksmith, refrigeration, and handyman industries. The company was formerly known as Linxlogic, Inc. and changed its name to ServiceTitan, Inc. in June 2014. The company was incorporated in 2007 and is based in Glendale, California.
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