eGain Corporation
eGain Corporation engages in the development, license, implementation, and support of its customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides eGain AI Agent, which helps businesses to deploy enterprise-grade agentic solutions built on knowledge and guided actions; eGain AI Knowledge Hub to centralize knowledge, policies, procedures, situations, and best-practices, as well as guided and personalized answers to customers, agents, and field staff; and eGain Conversation Hub for scalable capabilities of digital-first interaction management within a modern, omnichannel desktop. The company also offers a cloud-based platform through subscription basis; professional services, such as consulting and implementation services, training services, and managed services. It serves customers in various industry sectors, financial services, the public sector, healthcare, telecommunications, and other highly regulated industries. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
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Phunware, Inc., together with its subsidiaries, provides integrated software platform that equips companies with the products, solutions, and services to engage, manage, and monetize their mobile application portfolios in the United States and internationally. It operates through two segments: software subscriptions and services and advertising. The company's products and services include mobile software and application transaction solutions comprise integration of software development kit (SDK) licenses, which consists of analytics that offers data related to application use and engagement; content management that allows application administrators to create and manage app content in a cloud-based portal; alerts, notifications, and messaging, which enables brands to send messages; marketing automation that enables location-triggered messages and workflow; advertising; and location-based services, such as mapping, navigation, wayfinding, workflow, asset management, and policy enforcement. It is also involved in the integration of its SDK licenses into existing applications maintained by its customers, as well as custom application development and support services; and provision of cloud-based vertical solutions for healthcare, retail, sports, aviation, real estate, hospitality, education, and other applications, as well as application transactions, including re-occurring and one-time transactional media purchases for application discovery, user acquisition and audience building, audience engagement, and audience monetization. The company was founded in 2009 and is headquartered in Austin, Texas.
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