eGain Corporation
eGain Corporation engages in the development, license, implementation, and support of its customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides eGain AI Agent, which helps businesses to deploy enterprise-grade agentic solutions built on knowledge and guided actions; eGain AI Knowledge Hub to centralize knowledge, policies, procedures, situations, and best-practices, as well as guided and personalized answers to customers, agents, and field staff; and eGain Conversation Hub for scalable capabilities of digital-first interaction management within a modern, omnichannel desktop. The company also offers a cloud-based platform through subscription basis; professional services, such as consulting and implementation services, training services, and managed services. It serves customers in various industry sectors, financial services, the public sector, healthcare, telecommunications, and other highly regulated industries. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
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Intellinetics, Inc. designs, develops, tests, markets, and licenses document services and software solutions in the United States. It operates through two segments, Document Management and Document Conversion. The company's software platform allows its customers to capture and manage documents across operations, such as scanned hard-copy documents and digital documents, including Microsoft Office 365, digital images, audio, videos, and emails. Its flagship software suite includes IntelliCloud platform that comprises image processing modules, accounts payable lifecycle automation, records management, workflow, and extended components; and YellowFolder, a specialized content management software solution for the K-12 education market. The company also provides installation, integration, training, and consulting services; ongoing software maintenance and customer support services; and digital scanning, microfilm and microfiche conversion, box storage, and repair and maintenance services, as well as long-term paper and microfilm storage, and retrieval option services. In addition, it offers business process outsourcing services. The company sells its products to resellers and directly to customers; and provides access to its software solutions as a service through the Internet. It serves businesses; state, county, and municipal governments; and healthcare, K-12 education, public safety, other public sector, risk management, financial services, and others. The company was formerly known as GlobalWise Investments, Inc. and changed its name to Intellinetics, Inc. in September 2014. Intellinetics, Inc. was founded in 1996 and is headquartered in Columbus, Ohio.
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