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CXM vs PATH

Sprinklr, Inc. and UiPath, Inc.

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Sprinklr, Inc.

Sprinklr, Inc. provides enterprise cloud software products worldwide. The company operates Unified Customer Experience Management platform, a software that enables customer-facing teams to collaborate across internal silos, communicate across digital channels, and leverages AI to deliver customer experiences. Its products include Sprinklr Service, a suite of artificial intelligence (AI) based products and solutions that unifies customer service across voice, digital, and social channels; Sprinklr Social, a suite of AI-powered products and solutions that unifies social media publishing, engagement, and analytics across various channels; Sprinklr Insights, a suite of AI-based products and solutions that delivers consumer intelligence and helps to manage customer feedback; and Sprinklr Marketing, a suite of AI-based products and solutions that unifies content production and content lifecycle management with paid campaigns across various channels. The company also provides professional, implementation, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.

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UiPath, Inc.

UiPath Inc. provides an end-to-end automation platform that offers a range of robotic process automation (RPA) solutions primarily in the United States, Romania, the United Kingdom, the Netherlands, and internationally. The company delivers software robots that emulate human actions with precision and speed for organizations to automate repetitive tasks. Its platform's embedded AI, ML, and NLP capabilities improve decisioning and information processing; allows users to design and combine UI automations, API integrations, and AI-based document understanding in a single workflow; multi-tenant platform enterprise deployment with security and governance and Automation Cloud, which allows rapid automation without infrastructure overhead; and intuitive interface and low-code, drag-and-drop functionality. The company provides mining capabilities analyze the digital footprint of users' processes across all systems; tracks, measures, and forecasts automation performance, providing actionable metrics and predictive insights to continuously optimize business processes and maximize return on investment; and designed to enable people and automations to work together with each focusing on the processes to enhance productivity and improve business outcomes. It serves financial services, healthcare, manufacturing, retail, and public sector. The company was founded in 2005 and is headquartered in New York, New York.

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