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CXDO vs FIVN

CREXENDO INC and FIVE9, INC.

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CREXENDO INC

Crexendo, Inc. provides cloud communication platform software and unified communications as a service in the United States and internationally. It operates through two segments, Cloud Telecommunications Services and Software Solutions. The company offers hardware, software, and unified internet protocol or cloud technology for businesses using user interfaces, such as a Crexendo branded and third party desktop phones and/or mobile and desktop applications; develop end user portals for account management, license management, billing and customer support, and adopt other cloud technologies; and sale and lease of cloud telecommunications equipment. It also provides unified communications, video conferencing, and collaboration and contact center solutions comprising SNAPsolution, an IP-based platform that provides a broad suite of unified communications services, including hosted Private Branch Exchange, auto-attendant, call center, conferencing, and mobility; and SNAPaccel, a software-as-a-service based software. In addition, the company offers subscription maintenance and support services; and professional services, including consulting, technical support, resident engineer, and design and installation services. The company was formerly known as iMergent, Inc. and changed its name to Crexendo, Inc. in May 2011. Crexendo, Inc. was incorporated in 1995 and is headquartered in Tempe, Arizona.

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FIVE9, INC.

Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.

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