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CRM vs WYY

Salesforce, Inc. and WidePoint Corporation

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Salesforce, Inc.

Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. The company has a strategic partnership with Google to integrate Agentforce 360 with Google Workspace for sales and IT service, which expands the Salesforce Gemini integration. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

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WidePoint Corporation

WidePoint Corporation provides technology management as a service (TMaaS) to the government and business enterprises in the United States and Europe. It offers TMaaS solutions through a secure federal government certified proprietary portal and through a secure enterprise portal that provides customers with the ability to manage, analyze, and protect communications assets, as well as deploy identity management solutions that provide secured virtual and physical access to restricted environments. The company's managed solutions include telecom lifecycle management that provides customers a full visibility of its telecom assets; and mobile and identity management, a multifactor authentication solution to conduct business through a secure portal, as well as mobile security solutions that protects users, devices, and corporate resources, including effective mobile program policies. It also provides digital billing and unified communications analytics solutions to large communications service providers that enable its customers to view and analyze the bills online. In addition, the company offers IT as a service, including cybersecurity, cloud services, network operations, and professional services; outsourcing solutions, such as hardware, software, and network and associated management; development operations support, artificial intelligence implementation, and the Microsoft stack of technologies; and migration to the cloud services. Further, it provides carrier services comprising phone, data and satellite, and related mobile services for a connected device or end point. The company was founded in 1991 and is headquartered in Fairfax, Virginia.

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