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CRM vs HPAI

Salesforce, Inc. and Helport AI Limited Ordinary Shares

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Salesforce, Inc.

Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. The company has a strategic partnership with Google to integrate Agentforce 360 with Google Workspace for sales and IT service, which expands the Salesforce Gemini integration. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

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Helport AI Limited Ordinary Shares

Helport AI Limited, an artificial intelligence (AI) technology company, provides software-as-a-service platform and AI tools to the contact center industry. The company offers Helport AI Assist software, which provides real-time intelligent guidance for customer engagement professionals across business settings; and AI+Business Process Outsourcing (BPO) services for customer contact operations. The company is headquartered in Singapore with operations across Asia and North America.

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