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CRM vs CXAI

Salesforce, Inc. and CXApp Inc. Class A Common Stock

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Salesforce, Inc.

Salesforce, Inc. provides customer relationship management (CRM) technology that connects companies and customers together worldwide. The company offers Agentforce, an agentic layer of the salesforce platform; Data Cloud, a data engine; Industries AI for creating industry-specific AI agents with Agentforce ; Salesforce Starter, a suite of solution for small and medium-size business; Slack, a workplace communication and productivity platform; Tableau, an end-to-end analytics solution for range of enterprise use cases and intelligent analytics with AI models, spot trends, predict outcomes, timely recommendations, and take action from any device; and integration and analytics solutions, as well as Agentforce Command Center, an observability solution to manage, track, and scale AI agent activity. It also provides marketing platform; commerce services, which empowers shopping experience across various customer touchpoint; and field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. The company has a strategic partnership with Google to integrate Agentforce 360 with Google Workspace for sales and IT service, which expands the Salesforce Gemini integration. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

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CXApp Inc. Class A Common Stock

CXApp Inc. provides experience solutions and delivering enterprise-grade software in the United States, Canada, and the Philippines. The company offers CXAI Platform, which provides a comprehensive suite of tools to create smarter workplaces; CXAI Apps, a multi-platform suite of applications that offers personalized workflows; CXAI BTS (Behind the Scenes), a core AI engine that powers automation, content management, and security compliance; and CXAI-VU, a generative AI analytics platform that provides actionable insights into workplace utilization, employee engagement, and productivity. It serves software/technology, financial services, next-gen auto manufacturing, entertainment, and life science companies. The company was formerly known as KINS Technology Group Inc. and changed its name to CXApp Inc. in March 2023. CXApp Inc. is headquartered in Palo Alto, California.

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