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CCC vs FIVN

CCC Intelligent Solutions Holdings Inc. Common Stock and FIVE9, INC.

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CCC Intelligent Solutions Holdings Inc. Common Stock

CCC Intelligent Solutions Holdings Inc. operates as a software as a service (SaaS) company for the property and casualty insurance economy in the United States and China. The company's cloud-based SaaS platform connects trading partners, facilitates commerce, and supports mission-critical, artificial intelligence enabled digital workflow across the insurance economy, including insurers, repairers, automakers, parts suppliers, lenders, and others. It offers CCC insurance solutions, including CCC workflow, CCC estimating, CCC total loss, CCC casualty, CCC subrogation, CCC automotive claim handling, disability claim handling, and workers' compensation claim handling; CCC repair solutions, such as CCC estimating, CCC network management, CCC repair workflow, CCC repair quality, and CCC payroll; CCC ecosystem and other solutions, which includes CCC parts solutions, CCC automotive manufacturer solutions, CCC diagnostics service provider solutions, and CCC payments; and CCC international solutions. The company was founded in 1980 and is headquartered in Chicago, Illinois.

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FIVE9, INC.

Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company's platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.

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