AudioCodes Ltd
AudioCodes Ltd. provides advanced communications software, products, and productivity solutions for the digital workplace worldwide. The company offers solutions, products, and services for unified communications, contact centers, and hosted business services. Its products include session border controllers, life cycle management solutions, VoIP network routing solutions, media gateways and servers, multi-service business routers, IP phones solutions, and value-added applications, as well as professional services. The company also offers One Voice Operations Center, a voice network management solution; Device Manager for administering business phones and meeting room solutions; AudioCodes Routing Manager for handling call routing in VoIP networks; and User Management Pack 365 simplifies user lifecycle and identity management across Microsoft Teams and Skype for Business deployments. In addition, it offers managed services; and AudioCodes Live Platform is a SaaS solution that enables service providers to offer their business customers a seamless migration to uCaaS solutions, such as Microsoft Teams and Zoom Phone. The company primarily markets and sells its products through a direct sales force and sales representatives to original equipment manufacturers, network equipment providers, systems integrators, enterprises, carriers, and distributors in the telecommunications and networking industries. AudioCodes Ltd. was incorporated in 1992 and is based in Or Yehuda, Israel.
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RingCentral, Inc., together with its subsidiaries, provides cloud business communications, contact center, video, and hybrid event solutions in North America and internationally. The company's products include RingEX, a unified communications as a service platform for collaboration across voice, messaging, and video; RingCentral Contact Center, a contact center solution that delivers omni-channel and workforce engagement solutions; and RingCX, a contact center as a service solution for customer engagement with CRM integrations. It also offers artificial intelligence (AI) solutions, such as AI Receptionist, an AI phone agent; AI Assistant, which automates conversation recaps, captures notes, and summarizes actions; RingSense for transforming conversations into actionable conversational intelligence, sentiment and trend analysis, and sales intelligence and analyzing customer interactions; AI-based Quality Management for coaching and operational insights; AI Agent Assist that provides real-time suggestions and contextual responses; AI Supervisor Assist for real-time monitoring, coaching, and sentiment analysis; and RingCentral for Microsoft Teams. In additions, the company provides RingCentral Events, which enables businesses to host virtual, hybrid, and in-person events with AI-powered engagement tools; and sells pre-configured phones and professional services. It serves a range of industries, including financial services, education, healthcare, legal services, real estate, retail, technology, insurance, construction, hospitality, and state and local government, and others. The company sells its products to enterprise customers, and small and medium-sized businesses through resellers and distributors, partners, and global service providers. RingCentral, Inc. was incorporated in 1999 and is headquartered in Belmont, California.
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